So, tell us a little bit about yourself. What's your favorite food?Hello. I'm Mike and I like comics, baseball, dogs, fresh throwback Pepsi and taking baths! Japanese food is probably my favorite. Or pizza. It's hard to decide.How did you come to work for Carbonmade?Well, I’ve known Dave and Jason combined for about 20 years now. I basically consider them family. I got laid off at an old job and they helped me out by offering part-time support work. I suspect they eventually hired me full-time so they could increase the awesomeness at Carbonmade. I probably shouldn’t say this but even though I haven’t designed or coded a webpage in my life, I do all of their work.

Have no fear! Mike Minnick and Pony Charisma are here to save you from tyranny, oppression and customer support issues.

So, what is a morale specialist anyway? And what makes you good at being one?A morale specialist is someone who boosts morale! So I try to do that for the company and within the office. Even though I work remote. Haha. Anyway, I mostly accomplish this by bringing positive silliness to the job and getting hyped. For example, I like to show up to our video conferences in a Captain America costume or invite my office hounds to participate in the fun. NO DOG LEFT BEHIND! But seriously, I focus on making myself hyped and enjoying work and then use that energy to share with my co-workers and the Carbonmade customers.What is one of the radder moments you’ve had helping a customer out?Well, one time I was helping a Spanish lady with her portfolio and she asked if our team member "Bat Ears" was a French bulldog. And, of course, she was referring to Pony. So I sent her a photo of Pony and she sent me a photo of her pup. His name is Wing-nut! (What a great loaf name, huh?) And now we are international French bulldog photo traders! Which is great. It just goes to show that you can have fun with your customers and share things other than support.That is pretty great. Now, you mentioned that you like to take baths. Can you describe your ideal bath experience?I love baths! I have a whole system for taking baths. I bring a stack of comics or books and read in the tub naked while I let the water fill up super slow. Once the water fills the tub about halfway, I empty it out and fill it up again. I will do a few cycles of this usually and can stay in the bath for up to 1-2 hours at a time! Sometimes I add bubbles or salts. I also have a pretty manly seashell-shaped bath pillow that is essential. Yay baths!What do you do with your free time outside of taking baths?I read tons of comics and watch a lot of baseball. I do a podcast with my pals Dave and Bee called Dinobrain. I also hang out with my dogs Pony and Finn and watch SVU with them. They hate sex crimes as much as Detective Stabler and are surprisingly good at guessing the perp.As you know, I’m Canadian and we worship the noble beaver. Can you outbuild one?Heck no. Say what you will about beavers but they are good at what they do. Beavers are probably the most ingenuitive [sic] beasts of all the planet's animals. I'm completely useless with tools or at building stuff.Can you make a pun?I hate puns. But if I had to make one I'd say: "The beaver lost his home. It's a dam shame." I just made that up. I’m not sure if that's a pun or not.If you had to be any shape, why would you be a triangle?Because I'm bottom heavy. And so are triangles.How many marbles can you fit in your mouth?Free hundwid an firty two!