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A graphic designer creates visuals that communicate ideas, solve problems, inform people and inspire them to action.
Are you thinking about hiring a graphic designer? First, learn what a graphic designer’s role is, what skills a designer should have and what questions to ask when interviewing a designer.
Graphic designers communicate ideas and solve problems. They do so by taking information and presenting it in its most simple, visually compelling form. That might mean creating an informational chart, designing a logo, an advertisement, signage, typography, printed media, a poster or product packaging, among other responsibilities.
Many traditional graphic designers today cross over into other types of design or creative skills, including product design, UX and UI, photography, photo editing or even video. Others specialize in specific areas of graphic design such as identity design (branding), print design or typography design. Whether a graphic designer should be specialized or a jack of all trades is debated among the community, but either type of designer can be successful in the field. A designer with diverse skills (such as a designer who can code), is prized in some companies and agencies today for their ability to see a project through every phase and collaborate well with different teams. However, the job description for graphic designers varies depending on the company and the team.
Most designers today work in advertising agencies, brand agencies, as independent freelancers for various agencies and companies, in-house at a company or organization, or at startups. However, graphic designers are needed in nearly every industry, from publishing houses to non-profits.
1. An online portfolio
A portfolio is non-negotiable. Today, professional designers have an online portfolio. If a designer doesn’t have a website and wants to send you a PDF or Dropbox link showing their work, that doesn’t necessarily mean they’re a bad designer. But it does say something about their care for their craft and understanding of modern design expectations.
In their portfolio, look for projects relevant to the work they’ll be doing on your team. (Ideally, they will curate their portfolio for the position they are applying for.) Just because a graphic designer is extremely talented at logo design doesn’t mean they can, or want to, redesign your company website. The amount of projects don’t matter as much as the work itself. An experienced designer may only have five or so projects in their portfolio. Those five case studies alone will reveal their skill.
While reading their case studies, look for insights into how they work: How do they approach a challenge? How do they solve problems? How do they work within a team? Do they make it clear what role they played on the project and give credit to their collaborators? The way they talk about their work will reveal their process, their attention to detail, their attitude and their passion for what they do. If they’ve only dumped a bunch of photos on the page without any explanation, that reveals just as much.
2. Hard skills
Naturally, you want a designer with the skills relevant to your work. Not all designers have the same skillset, and that’s what’s exciting about the field. However, generally speaking, a graphic designer may have any combination of these skills:
3. Soft skills
Aside from obvious skills like creativity, problem solving and critical thinking, a good designer should possess all or most of these skills:
Planning to interview a potential graphic design candidate? Here are a few important questions to ask.
Q: Tell me about the project you’re most proud of in your portfolio.
This will tell you what they consider “success.” Does a project make them proud if they personally like the style? If it meets the client’s goals? If they realized they thrived in a leadership role? None of these answers are wrong, but they are revealing.
Q: Can you tell me about your most challenging project?
Here you will learn how the designer approaches problems and works their way through them. It should also give you an understanding of their attitude and outlook on life. All of which matters, especially when they’re working on a team.
Q: How do you approach a new project?
The designer should walk you through their process, explaining what questions they ask their team, what answers they need to get started and what goals they prioritize for their work. This should give you insight into their level of experience and expertise.
Q: How do you prefer to receive feedback on your designs?
This should give you a sense of the designer’s communication style and importantly, ego.
Q: How do you handle conflict with a client?
A good designer knows that while a client doesn’t always know how to solve the problem, they do know their own business. So it’s usually a mix of education, collaboration, conversation and compromise – on both sides – that resolves conflict in a healthy client / designer relationship.
Q: What is good design, in your opinion?
You will likely get a simple answer at first, such as “Good design is design that solves a problem.” But press them to expand further. A designer that is passionate about what they do should have an interesting answer, even if it’s not one you necessarily expected.
It all starts with a strong portfolio. But before you can have a portfolio, you need the work to show in it, right? If you don’t have much experience yet, don’t worry:
The beauty of the design field? You don’t need any sort of certification, permission or formal education to join it. While a course or university can only help, it’s become increasingly easy to be a self-taught designer, thanks to the internet. You have free design tools at your disposal, countless YouTube tutorials, books and online guides that can teach you everything you need to know. The rest comes from your own curiosity and experimentation.
If you don’t have clients or a paying job yet, make your own. Give yourself a design challenge every day. Design one screen for a fake app. Offer your services to friends, relatives or local businesses. Every small project counts at the beginning. And every project leads to another project. And all of those projects will feed your portfolio.
An online portfolio is a must today. Thankfully, creating a portfolio isn’t as hard as we imagine it to be. It doesn’t matter if you’re just starting out as a designer or you’ve been doing it for years. To launch your portfolio, you only need two projects – just two! Choose the projects that make you the most proud, and the work you’d want to do again. And if you’re applying for a specific role and a specific company, keep that in mind while choosing your projects. Try to choose the best projects that align most closely with the work you’re applying to do, so the company can see you have the skills and experience for the job.
Once you’ve chosen your two projects, it’s time to write your case studies. Think of each project in terms of phases – from the challenge to the concept to the solution – and write a few sentences for each phase. Your case studies don’t have to be novels, and shouldn’t be. Break it up into bite-size paragraphs for each phase so people can easily scan it to read. Include images for each phase so there’s context as we read through it. And, importantly, be sure to give credit to your team and explain your role in the project.
From there, make a simple homepage to show off your projects. And finally, create your About page. Show some personality here! Tell us what music you’re listening to now (you can easily update this every few weeks) or what funny nickname your family gave you or what you do in your free time. Give us a small window into who you are so you stand out in our mind compared to every other design portfolio.
You can be sure, whether you’re applying for a graphic design job or a plumbing job, that the interviewer will want you to ask THEM questions. Knowing you’ve done your research and prepared thoughtful questions shows you care about this role – not just getting any job.
Think back to specific projects and take note of what you expected, how you handled yourself, what you wish you would have done differently, what you think you did right. Think of what you’ve learned from those you admire, from classes you’ve taken, from books you’ve read, from other designers you’ve observed. All of this informs you design philosophy, and reflecting on it before your interview will allow you to express it confidently in your interview.
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“Never thought I would associate the word “fun” to the idea of building a website, but I do! Carbonmade is so simple to use that it is actually fun to make a website!”
Designers tend to put off their portfolio until it becomes a big, looming task hanging over their heads. It doesn't have to be so dramatic. With Carbonmade, you can build & launch your design portfolio in just 15 minutes.
Building a portfolio as a student or young designer is a catch-22: A portfolio is all about showing your design experience, but to have experience you first need a job.