Help Guides

Video Guide

Carbonmade beautifully showcases your videos on phones, tablets, desktops and in older browsers. Plus, we support full screen playback in modern browsers.

Preferred Settings

While we accept most major video codecs, we recommend encoding your videos using the H.264/MPEG-4 video codec and AAC-LC audio codec. Select the high profile option if you have it and don't skimp on the bitrate. A bigger file will take longer to upload but will pay off big time when we optimize your videos to look their best on any screen.

What formats are supported?

We support: FLV, F4V, MOV, M4V, MP4, MPG, OGG, WEBM, WMV, and QT files.

What is the file size limit?

We support videos up to 30 minutes in duration and 2GB in size.

Note: Videos are a paid feature. Upgrade to Okay for Standard Quality Video or Whoo! for High Quality Video.

Send Feedback

Hey there! We’re always improving and you’re a big part of that. We'd love if you could send a suggestion, point out a bug, or even leave us kind words. Choose below and let us know!
  • Problem
  • Feature Request
  • Kudos!
  • Other